Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 19, 2016

Great place to work: dynamic and lot of opportunities !

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s a great experience working at Genesys: open culture, many talented people and opportunities to learn and grow. The leadership team has s strong focus growing the company and making Genesys one of the best place to work.

Cons

No con’s from my perspective.

5.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Very transparent and open culture. Employees are passionate about the customer engagement space. Management team is focused on making Genesys one of the top places to work as well as customer satisfaction.

Cons

Genesys continues to make a lot of changes. Goal is to continue to increase market share in the customer engagement market. If you do not like change, Genesys probably is not a good place for you.

Viewing 2374 - 2376 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.