Is Genesys a good company to work for?

Genesys has an overall rating of 4.2 out of 5, based on over 3,039 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at Genesys to a friend and 83% have a positive outlook for the business. The best reviews about Genesys have been left by employees working as Software Engineer(Internship) , Senior Account Executive and Associate Software Engineer .

Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has been stable over the past 12 months.

How satisfied are employees working at Genesys?

83% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (158) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (47) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (22) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 263 reviews)); "1) Work Life Balance is Good" ((in 215 reviews)); "Benefits are great" ((in 151 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 92 reviews)); "Great leadership and company path" ((in 80 reviews))

What are the cons of working at Genesys according to real employee reviews?

"Constant Layoffs" ((in 47 reviews)); "It appears that hikes are influenced more by favoritism and internal politics than by merit and performance." ((in 11 reviews)); "Experienced some bullying from C" ((in 6 reviews))

What are employees saying about Genesys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys layoffs and their outlook for job security at Genesys in 2026.

What are the top reviewed Genesys locations?

Indianapolis , Daly City , San Francisco , Raleigh , Menlo Park , Salt Lake City , Boston , Durham , New York , Chicago , Burlington , Chantilly , Annapolis , Los Angeles , Atlanta , Dallas , Miami , Austin , San Jose , Remote , Phoenix , Washington , Charlotte , Jacksonville , Orlando , Saint Louis , Portland , Alpharetta , Research Triangle Park , Arlington

Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)

Tony Bates

92% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,707 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Apr 13, 2016

Six months in and no complaints...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been working at the corporate office in Daly City, CA for about six months. I've been very impressed with the company. There are a lot of smart, effective people driving hard to move the company forward. Internal communication is good. The executives are accessible and down to earth.

Cons

Budgets seem to be tight and you won't see a lot of the "perks" like at other Silicon Valley software companies like catered lunch, etc. This is probably because the company is on path to IPO.

5.0

Apr 13, 2016

Great Place To Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and place to work.

Cons

There are no standout cons.

4.0

Apr 7, 2016

Fun place to work what it was a startup, then became very boring

Manager

Recommend

CEO approval

Business Outlook

Pros

possibility to work from home office most of the time, friendly stuff

Cons

boring, lack of clear leadership in some execs

Viewing 2377 - 2379 of 2,707 Reviews

Jobs at Genesys

Business Development Representative - Public Sector (Higher Education and Academic Medical Centers)

Growth Content Specialist

Sr. Director, Global Renewal Center of Excellence

Senior Solution Consultant

Osaka, VA

View job

Business Development Representative- West

Genesys

Genesys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Six months in and no complaints...

Great Place To Work

Fun place to work what it was a startup, then became very boring

Jobs at Genesys

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