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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Mar 12, 2015

      It is a great company to work for!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mid-size company with flexible culture that you can work w almost anyone.Top tier leader in the industry. Lots of technologies and very rich portfolio. Strong investment in cloud business.

      Cons

      The target market is still growing, but the rate is slowing a little. It is challenging to expand the business into the adjacent markets.

      3.0
      Mar 10, 2015

      Erratic

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is working on setting up and documenting procedures employees will be evaluated on. Salaries and Bonuses are good.

      Cons

      Management is not in agreement on the procedures so evaluations are different based on manager. Reorg weekly so employees manager changes frequently and they have no background on employees abilities. Many lay offs have occurred reducing number of knowledgeable, experienced programmers to work on projects. They are repeatedly taken off of projects to help out another customer in trouble leaving no one to work on previous project.

      avatar
      Genesys Response
      11y
      Thank you for posting. Glad to hear you think our salaries and bonuses are competitive; we have been fortunate enough to be able to pay bonuses for the past several years. Regarding some of your other comments, I’m not sure what you’re referring to in terms of “weekly reorgs and frequent layoffs,” as that is not the case. Finally, and perhaps most importantly, belittling others is not something we like to hear about and I recommend you escalate this to your VP or HR partner so they can help you work through these and other concerns. ...Tracy
      3.0
      Mar 5, 2015

      Overall a good experience with some really nice people.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are very nice, lot of learning opportunities if one is willing to work hard and pays reasonably well.

      Cons

      Work long hours, not enough systems in place to do proper reporting and lot of manual work..

      Viewing 2488 - 2490 of 2,706 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.