Genesys reviews

4.2

83% would recommend to a friend

(2,704 total reviews)
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Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 14, 2014

Strong innovation Technology Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open Vacation and Time Off benefit is a real perk! Genesys has many avenues for growth potential, via webinars and the GenEd program. Virtual opportunities! This company promotes from within and does not hinder creativity!

Cons

There is a lot going on within Genesys with so many changes happening all at once, sometimes it can feel a bit overwhelming.

1.0
Nov 8, 2014

Fake Reviews

Recommend
CEO approval
Business Outlook

Pros

Not much to say here

Cons

Genesys HR requested that employees post fake reviews to "pump up" the company reputation, which seems to destroy the whole purpose of Glassdoor.

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Genesys Response
11y
Genesys does not influence employee reviews. We do ask our employees to post reviews – honest, genuine evaluations of how they feel about working at Genesys. All employee reviews represent employee’s own opinions. We want real feedback – good or constructive – and as you can see from the feedback, a variety of different points are raised. If you feel that in some way our method of encouraging employees to post reviews on Glassdoor as a measure of evaluating engagement while offering transparency is biased, please contact me or your manager and let us know where your concern is coming from. ...Tracy Cote, SVP HR
4.0
Nov 6, 2014

Great place to work at!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, open time off, great benefits, great team to work with.

Cons

Need more participation and excitement from employees

Viewing 2515 - 2517 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.