Genesys reviews

4.2

83% would recommend to a friend

(2,704 total reviews)
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Tony Bates

92% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Nov 6, 2014

Empowering People

Recommend
CEO approval
Business Outlook

Pros

Genesys listens to their employees. One employee survey revealed a need for training and personal growth. The company responded with an increase in number of trainings and webinars on personal growth..

Cons

Employees even on the same floor don't know one another and the fact that we occupy several floors attribute to some fragmentation. To balance this, the company has activities such as happy hours, bagel breakfasts which bring employees together.

4.0
Nov 6, 2014

Great worldwide company

Recommend
CEO approval
Business Outlook

Pros

It's a profitable company with the culture to be the best in their market but also for their customer. There are a lot of opportunity to work on latest technology. The possibiliyt to work at home help to have a good balance between professionnal and private life

Cons

In small office it's difficult to have opportunity to progress or change position. Also with the time shift we don't have a lot of time to work with NA work mate (or we should work late ...but at home is possible :-)). And finally we are not aware of news/change on going, specially if our management doesn't communicate on this aspect

5.0
Nov 5, 2014

Forward thinking company

Recommend
CEO approval
Business Outlook

Pros

Relaxed and comfortable working environment which leaves lots of room for personal growth and self starting possibilities to learn and further career. Great people to work with and approachable management.

Cons

home offices and satelite offices can seem quite disconnected from head office in Daly City.

Viewing 2518 - 2520 of 2,704 Reviews

Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.