Genesys reviews

4.2

82% would recommend to a friend

(2,703 total reviews)
avatar

Tony Bates

91% approve of CEO

84% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing like working for the industry leader. Great hardworking people at Genesys, lots of talent, lots of resources to help you to get your job done. Strong straight-speaking leadership. Recent cloud acquisitions make Genesys feel like a fast moving start-up. If you are smart, hardworking and talented and are bored at your current play, Genesys might be a good fit. And if you're in sales and you can hit it, you can indeed make beaucoup bucks.

Cons

Fast moving and first three months are indeed like drinking out of a fire hose. Be ready to put in lots of hours developing domain expertise and figuring out various processes. Good news is you're working with very competent, hard working people who like to win as much as you do.

5.0
May 7, 2014

Poised for continued success!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid product. Competent team. Strong focus on the customer. THE Leader in the market.

Cons

We can do everything. Which can (at times) be a bit bewildering.

5.0
Apr 29, 2014

Unlimited growth and potential ahead for Genesys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

World Class products and a competitive culture that drives the entire organization. Company has a committed focus on "Customer Experience" and is doing is what is necessary to deliver what they are offering to their customers.

Cons

Very competitive marketplace that is changing rapidly. Genesys needs to stay ahead of the curve.

Viewing 2614 - 2616 of 2,703 Reviews

Glassdoor has 3,035 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.