Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
avatar

Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 24, 2023

Honest review - lack of a team environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Deadlines can be moved. Flexibility.

Cons

Toxic leadership at all levels. No true transparency. Lack of career growth. HR Partners do nothing for the employees. No accountability and a lack of a team environment. Departments are siloed.

3.0
Oct 8, 2023
Recommend
CEO approval
Business Outlook

Pros

*Open time off *Remote work opportunity *Amazing product

Cons

*Too many micromanaging leaders *Very cutthroat leadership - steps on people and takes credit for their work *Has people with years of experience in their field and won't allow their suggestions to be implemented or considered

5.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Highly effective Leadership team with relentless focus on vision that is in line with market conditions, and in most cases ahead of market conditions. Our culture is our strongest asset and our Leaders exemplify our values consistently. Our Benefits are amazing for a company of our size.

Cons

I really don't have anything to call out here, I feel privileged and proud to work at Genesys.

Viewing 268 - 270 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.