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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,707 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      May 18, 2023

      Great culture

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture at Genesys is wonderful; inclusive, empathetic and driven.

      Cons

      So many transformation programs simultaneously

      5.0
      Apr 20, 2023

      Great Products

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was always a pleasure to represent the suite of Genesys products, given their relevance and quality. The management team was transparent and fair with employees. Employees were very professional and committed to one another.

      Cons

      Like most companies, Genesys is in business to maximize its value to its owners. You are an asset, just like a piece of hardware. When competitive pressures or cost-cutting efforts are in play, the empathetic leadership story wears a little thin. That's not a thing you can control. Just do your job and love your co-workers until time's up.

      Viewing 271 - 273 of 2,707 Reviews
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      Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.