Genpact Senior Operations Manager reviews

4.0

90% would recommend to a friend

(68 total reviews)
avatar

Balkrishan BK Kalra

100% approve of CEO

92% positive business outlook

Senior Manager, Operations employees have rated Genpact with 4.0 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Senior Manager, Operations professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Senior Manager, Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
4.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work environment Supportive and collaborative management Learning opportunities Good work-life balance

Cons

Low/poor compensation Cost cutting Poor Company transport

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance, Employee friendly HR policies, Hybrid culture

Cons

You have to be ready for any shift timings depending upon the process you select or being selected.

5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

This is my second journey in Genpact. Joined recently and believe me it's been a great experience so far. My manager is interactive, and all my colleagues carry positive attitude which makes working with them enjoyable.

Cons

So far, I don't have anything to comment.

Viewing 1 - 3 of 68 Reviews

Glassdoor has 30,374 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.