Question 1

Is Genpact a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Genpact have rated their employer with 3.8 out of 5 stars in 66 Glassdoor reviews. This is a higher than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Genpact.

Question 2

Does Genpact pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Genpact with 3.7 out of 5 stars based on 66 anonymously submitted employee reviews. This is 11.4% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Genpact.

Question 3

How happy are Customer Service Representative CSR professionals working at Genpact?

Accepted Answer

74% of Customer Service Representative CSR employees at Genpact would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Customer Service Representative CSR professionals have also rated Genpact with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Genpact?

Accepted Answer

Process Associate (4097), Process Developer (2387), Assistant Manager (2024), Management Trainee (1352), Business Analyst (1116), Manager (1098), Consultant (883), Senior Associate (711), Senior Manager (537), Lead Consultant (510), Associate (437), Senior Process Associate (338), Principal Consultant (244), Content Moderator (239), Analyst (216)

Question 5

What are the pros of working at Genpact according to real employee reviews?

Accepted Answer

""Genpact has a good work life balance and helps and individual to grow along with the company"" ((in 2522 reviews)); "Good work culture and supportive" ((in 1106 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact" ((in 810 reviews)); "2.  Very good work environment and a safe work place for people from all walks of life." ((in 711 reviews)); "Good learning and good environment" ((in 454 reviews))

Question 6

What are the cons of working at Genpact according to real employee reviews?

Accepted Answer

"Salary is very low as ur post and wrking yr increase...in monetary term genpact pays very less as compared to other org" ((in 3005 reviews)); "Management is poor and biased"" ((in 997 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 327 reviews)); "No employee benefits apart from your fixed components" ((in 88 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 69 reviews))

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