Genpact reviews

3.7

71% would recommend to a friend

(28,861 total reviews)
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BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
Feb 15, 2026

Bureaucratic and unprofessional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WLB can be good if your immediate manage is supportive High autonomy in some roles

Cons

The company is hugely bureaucratic and top down- leaders behave unprofessionally and HR is a smoke screen (doesn’t exist) It’s become an Indian “Lala” Company CEO comes across as a tyrant

4.0
Feb 14, 2026

Contractual

Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime and easy enough work to do once you understand the requirements of the role

Cons

Not a lot of growth opportunities Favoritism is an issue

2.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Job security 2. Co-employees and some Managers 3. Paid leaves

Cons

1. No leave even on national holidays for my Amazon Process 2. Very minimal salary 3.Rotational shifts and rotational week offs 4. Limited and fixed break time 5. Electronics including Phones not allowed

Viewing 601 - 603 of 28,861 Reviews

Glassdoor has 30,323 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.