Genpact reviews

3.7

72% would recommend to a friend

(28,777 total reviews)
avatar

BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
Dec 1, 2025

Find work somewhere else

Recommend
CEO approval
Business Outlook

Pros

Some very intelligent people. It’s a global company that is well known. Salary is decent.

Cons

One of the most toxic companies I’ve ever worked for. The turnover rate is so high because anybody that is intelligent starts to look for a new job quickly. It’s not a healthy place to where and you have to battle just to get somebody to help you. People are encouraged to falsify information so that things temporarily look better. People get promoted based on time and not merit. Management is beyond horrible and not rational. I wouldn’t wish this place on my worst enemy.

1.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work remote and that's it.

Cons

This company is completely disorganized, with no clear structure or processes in place. If you're a worker based in Europe, it can be dangerous to work here because they shift all operations to India after a brief transition period. They exploit the poverty of Indian workers by requiring them to work an excessive number of overtime hours under immense pressure. Additionally, they lack transparency when it comes to layoffs, only informing employees at the last minute, leaving them no time to prepare. Salaries are low, and the overall work culture shows a blatant disregard for employees' well-being. I strongly recommend avoiding this company unless major changes are made to how they treat their workforce.

2.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

It paid me money. Able to work from home.

Cons

Forced to go to this company from my previous employer as my prior was outsourcing my job to Genpact. They give the illusion of supplying training but a lot of busy work and I found India colleagues to use a lot of AI to complete training assignments as there was a lot of exact duplicate answers. In 15 mos I spoke one on one to supervisor twice. Trained my India colleagues and then was let go after 15 mos. Very unorganized.

Viewing 130 - 132 of 28,777 Reviews

Glassdoor has 30,231 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.