Genpact reviews

Issues here are the glass ceilings installed via the corporate structure. When you work here you, many times you will sign a contract to work on specific client contract. If genpact loses the contract that you are on, then you will laid off, which comes with the territory. The issue that I have is, that I was a part of an initial layoff, reached the Management level band, and fulfilled all of the pre-requisites to reach the next promotion. Due to the layoff, positions were not available for my level. So the only thing I could do if i wanted to retain employment was to accept a lower band offer. Essentially going backwards. I undertook this offer and because there was a gap from being laid off to returning, essentially I lost all of my tenure. 4.98 years of tenure dismissed. When i asked about the possibility of promotion to tiers that I had already worked to obtain. They said I would not be eligible because my current band is lower. So basically "we know that you were a great manager before you left, and you were on the verge of getting promoted to senior management, but since your contract ended, you can just start all the way over." Then of course, despite my success, they lost this contract as well. So here we go on the same train, and the only positions available are even lower. This company doesn't view us as people, they view us as numbers that work as a part of their system. They do not look beyond that system to understand true value you provide. On top of all that, you sign an NDA so that way all of your work is immediately removed and erased from existence when you leave the company so you have no portfolio to take with you. Work here for the great benefits... if you can stand being worthless when its all said and done. You have to suck the right **** or kiss the right *** to get anywhere there. When we first started, it seemed like everything was going well, once you get into the right of passage by favoritism, better luck some where else. I wouldn't recommend this place to anybody, but hey thats my opinion.

Specific to US healthcare consulting only - Extremely poor leadership, toxic culture, not people centric at all, abject failure of leadership to invest in sales growth means every revenue generating employee also made responsible for additional sales - without any training or handholding. If they cannot sell, they better be prepared to ship out. People are managed based on perception rather than actual data and facts. The annual performance review is joke. They fired a lot of competent people in the last 3-4 years, especially those who helped build the consulting business and now the incompetent leadership just looks to pass the buck and look for excuses and scapegoats for their failures. Every 12-18 months, there is new leader who talks big, threatens with a big stick while quietly and constantly applying for opportunities elsewhere and leaving at the first available opportunity. Neither can they handle the pressure coming from the top nor do they have the skills required to achieve the growth targets. And thus, they put the pressure of growth on the mid-junior management to grow the business and make life miserable for them. Service delivery excellence, client satisfaction and being continuously billable is just “hygiene” for the leadership. And then the leader moves on to another organization, leaving the business poorer and in a worse condition than it was before they joined. The US Healthcare consulting business is little more than a meat shop and where people go to destroy their careers. Pressure on growing the business means mid level managers try to dupe gullible clients into over-staffing on projects for additional billing. They claim to be “partners” in growth for their clients but the fact is they always viewed as a mediocre, non-IT, staff augmentation company. At an overall organization level, the outgoing CEO (Tiger) was much more people centric and has shaped the organisation over the last 12 years but was shown the door earlier than planned. Now have a real hatchet man (internal company rumors) ready to take on the helm. The incumbent CEO’s very first town hall was not hopeful or motivating. It was depressing, dark and full of foreboding messages of ominous times for the employees who cannot sell.