Genpact reviews

3.7

72% would recommend to a friend

(28,794 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

They are willing to pay for experience. Most senior management is knowledgeable and bring solid experience to the table

Cons

You never know what your bonus will be from year to year. Also, no sales commission if you are not a GRM. If you are not Indian, you dont have a chance...and if you like micromanagement, this is a perfect environment for you

1.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits offered are good, and there are attempts from HR to improve the environment for the front line agents.

Cons

Leadership has adopted a culture where they are so scared of losing their job that they will blame the people under them for the consequences of decisions made by leadership. Every directive submitted isn't completely thought out and usually only will positively affect the present, but have dire consequences in the future.

Viewing 172 - 174 of 28,794 Reviews

Glassdoor has 30,249 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.