Genpact reviews

3.7

72% would recommend to a friend

(28,794 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
Feb 3, 2020

Lacks Stability

Recommend
CEO approval
Business Outlook

Pros

If you like to eat they do provide catered meals frequently.

Cons

Lacks professional environment and consistency.

3.0
Jan 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent pay for the area- but considering job expectations- extremely underpaid. Friendly coworkers Not a "call center environment-therefore no "actual metrics" Limited need to be on the phone Time off requests are approved regardless of being a temp/perm No forced overtime Work with your schedule

Cons

Terrible management style- at one point it was great- until analysts were "promoted"- These individuals lacked knowledge, empathy, and personality. You are held accountable for everything on your "properties", whether you are off that day/week or not. Management will attempt to find you assistance when your "workload is too high"-however-people do whatever they want- so you get no help and this is never enforced. "Management" will openly admit- people do not listen to what they are supposed to do- so there is no reason to say anything. -Very cliquey environment- if you are a part of it- you are golden, if not- consider yourself a target. Management and management helpers have unprofessional sexual relationships with those they are supposed to be managing- producing a very biased environment. Management and helpers openly insult and talk badly about someone and their performance in front of everyone. Most gossipy place I have ever worked at Job functions that should be completed by management or their "helpers" is passed off to regular analysts. If issues arise that will cause major problems- management and helpers leave the building, but expect you to do an immense amount of overtime. The absolute most stressful job I have ever had

1.0
Jan 4, 2020

Awful Acquisition

Recommend
CEO approval
Business Outlook

Pros

None , it all went downhill.

Cons

This company killed the previous successful business, was horribly disorganized and a joke all the way around.

Viewing 187 - 189 of 28,794 Reviews

Glassdoor has 30,249 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.