Genpact reviews

3.7

72% would recommend to a friend

(28,794 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Genpact offers excellent initial training and transition frameworks. As a Senior Associate, you get ownership of your deliverables, and the work environment in the Pune office is highly collaborative. The health insurance and employee wellness benefits are also quite structured and dependable.

Cons

The appraisals and annual hikes can feel underwhelming compared to the market standard, even with strong performance ratings. Depending on the client account, you may experience frequent shift rotations or stretched logins during quarter-end closures. Internal job postings (IJPs) and promotions involve rigid timelines and tedious criteria, which can stall vertical growth. The internal tools and legacy platforms can also be slow, causing unnecessary operational friction.

Viewing 199 - 201 of 28,794 Reviews

Glassdoor has 30,249 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.