Genpact reviews

3.7

71% would recommend to a friend

(28,849 total reviews)
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BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
2.0
Sep 25, 2013
Recommend
CEO approval
Business Outlook

Pros

worklife balance and if you want a career in BPO it makes sense as pioneered the industry and there some brand value attached to having worked in Genpact. Used to be more when GE was a stakeholder and has degenerated since and people outside are beginning to realise that

Cons

extreme politics and unethical practices at leadership levels. lots of favors returned for favors and if you arent an old timer here you will find it very hard to integrate or understand the politics till it is too late . values are more spoken than lived

3.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

- organization is very customer centric - highly focused on processes & improvements - good emphasis on learning & development - provides opportunity to work across different functions & roles - has women friendly policies - longevity of service

Cons

- senior management has been virtually unchanged for more than a decade, which means that the organization continues to do more of the same & lacks any new thought leadership. - over the years GE's heritage of meritocracy has eroded & given way to favoritism - organization is quite inward looking - work gets very repetitive & boring after a few years in the organization - huge disparity in compensation at middle & senior levels; compensation depends on your ability to negotiate at the time of entry & your ability to negotiate with HR post entry. there's little evidence of any salary banding at different levels of responsibility

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Glassdoor has 30,308 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.