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      Genpact

      Engaged Employer

      Genpact reviews

      3.7

      72% would recommend to a friend

      (28,815 total reviews)
      avatar

      BK Kalra

      79% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Genpact has an employee rating of 3.7 out of 5 stars, based on 28,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      29K reviews
      1.0
      Mar 17, 2024

      RUN AWAY!!! DONT APPLY HERE

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promotes within the company. They will hire anyone even if you have a criminal background. They do not drug test.

      Cons

      Modern day slavery: They hire low wage workers and treat them poorly. Pay issues: Had multiple cases where my pay was messed up. Training- Made up training material from employees who never completed school. Favoritism: They will promote you but based on if they like you not based on performance and results. Unethical: Will fire people if they they know that person will get them in trouble.

      1.0
      Mar 17, 2024

      Lots of discrimination

      Web manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is fair for the roles.

      Cons

      If you were transferred here, hang on to your job for dear life!!. Once your contract concludes Don't Think about getting another one. They are pushing people of color out the door! HR is a joke and don't care as long as they getting a check.

      4.0
      Mar 1, 2024

      Not a traditional BPO, this is indeed a tech Company, Love it!

      Assistant vice president customer experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have a good degree of autonomy in Management rolls. Workload and meetings are fairly decent. You work in Global rolls, so you have very broad interactions, you work with very smart people; payment is ok. You can be truly creative, and they stay in top of innovation embracing new technologies extremely fast.

      Cons

      Despite of having efforts in Belonging, there is much work to do. As some behaviors still obey a regional South East Asian company. People has long tenure then they don't know other ways of working. Lastly everyone wants to play different roles during meetings as opposed as honoring the expert in the call so that can be cumbersome. The Medical Expenses insurance needs a bump up.

      Viewing 289 - 291 of 28,815 Reviews
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      ReviewsGenpact reviews

      Glassdoor has 30,272 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.