Is Genworth a good company to work for?

Genworth has an overall rating of 4.1 out of 5, based on over 1,044 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Genworth to a friend and 76% have a positive outlook for the business. The best reviews about Genworth have been left by employees working as Senior Claims Representative , Business Analyst and Senior Customer Service Representative .

Does Genworth pay their employees well?

According to anonymously submitted Glassdoor reviews, Genworth employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Genworth. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Genworth?

77% of Genworth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genworth 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Genworth?

Customer Service Representative (23) , Senior Claims Representative (23) , Senior Customer Service Representative (17) , Director (16) , Intern (15) , Business Analyst (12) , Manager (11) , Actuarial Analyst (10) , Claims Representative (9) , Senior Manager (9) , Project Manager (8) , Analyst (7) , Customer Service Representative (CSR) (6) , IT Intern (6) , Actuary (5)

What are the pros of working at Genworth according to real employee reviews?

"Great benefits and on site gym." ((in 146 reviews)); "great people and they put on a lot of events around town for the interns." ((in 106 reviews)); "Great work life balance here" ((in 46 reviews)); "The pay is good." ((in 46 reviews)); "Compensation can be good but not uniformly generous" ((in 23 reviews))

What are the cons of working at Genworth according to real employee reviews?

"Many restructurings and layoffs." ((in 60 reviews)); "Too many managers and not enough people to do the work." ((in 25 reviews)); "Senior leadership at MI consisted of males who got there because they are friends with CEO." ((in 22 reviews)); "Upper management is horrible." ((in 13 reviews)); "Bad culture, favoritism, leaders dont care about their employees." ((in 11 reviews))

What are employees saying about Genworth layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genworth layoffs and their outlook for job security at Genworth in 2026.

What are the top reviewed Genworth locations?

Richmond , Lynchburg , Raleigh , Stamford , New York , San Rafael , Pleasant Hill , Phoenix , Dallas , Schaumburg , Forest , Waltham , Glen Allen , Virginia Beach , Sacramento , Tampa , Henrico , Chicago , Charlottesville , Harrisonburg , Appomattox , Concord , Chester , Mechanicsville , Ruther Glen , Norfolk , Madison , Detroit , Washington , Charlotte

Genworth reviews

4.1

77% would recommend to a friend

(595 total reviews)

Thomas McInerney

75% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

3.9

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

Genworth has an employee rating of 4.1 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genworth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

595 reviews

3.0

Mar 8, 2014

Good HR department but bureaucratic work place

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Stable job, not too pressing

Cons

Office politics dominate the place

4.0

Jul 11, 2013

Very limited earning structure unless you're an outside hire

Operations business analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits package (401k match of 6%, starting time off at 4 weeks, etc). They offer tuition reimbursement, which is a fantastic opportunity. Good people to work with overall. Nice bosses. Depending on the department/team, bosses can be very generous and flexible with time. If you are paid hourly, this can be very difficult to get; but if you're salary, the work-life balance is much better. If you do well, you do get noticed and have advancement opportunities (however, see below for a 'con' in this area).

Cons

If you start at a very low level, it's extremely difficult - probably impossible - to get a fair salary. From my experience, they have capped percentage raises, so it is impossible to get a fair market rate unless you're coming from outside the company. This is frustrating, especially when their current employees who work hard (and are rewarded with stronger year-end performance reviews) are unable to get a better salary than an outsider. Shouldn't you reward hard-working employees who have added value to your company with market salary rates? The company is also very hierarchical, and this can cause a lot of unnecessary red tape. A lot of systems are broken and it can cause difficulties when trying to do your job accurately.

3.0

May 28, 2013

Good medium sized multinational to work in, aside from the business model

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People, good access to senior execs, innovative

Cons

Strong headwinds due to mortgage risk exposure and personal credit exposure

Viewing 586 - 588 of 595 Reviews

Jobs at Genworth

Expense Management Representative

Manager, Claims Intake Customer Service

Expense Management Representative

Manager, Claims Customer Service

Genworth

Genworth reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good HR department but bureaucratic work place

Very limited earning structure unless you're an outside hire

Good medium sized multinational to work in, aside from the business model

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