Does Gerber Life pay their employees well?

According to anonymously submitted Glassdoor reviews, Gerber Life employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Gerber Life. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gerber Life?

63% of Gerber Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gerber Life 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Gerber Life?

Customer Service Advocate (13) , Customer Service Representative (13) , Insurance Agent (5) , Manager (5) , Licensed Insurance Agent (4) , Customer Service (3) , Customer Service Associate (3) , Marketing (3) , Supervisor (3) , Customer Service Representative (CSR) (2) , Digital Communications Consultant (2) , Insurance Sales Agent (2) , Life Insurance Agent (2) , Underwriting Assistant (2)

What are the pros of working at Gerber Life according to real employee reviews?

"great benefits" ((in 15 reviews)); "Work from home, regular check, semi decent benefits." ((in 11 reviews)); "I have really great coworkers, the culture is friendly and family focused" ((in 4 reviews)); "I found my supervisor to be responsive and encouraging." ((in 3 reviews))

What are the cons of working at Gerber Life according to real employee reviews?

"Horrible management." ((in 8 reviews)); "Low pay." ((in 5 reviews)); "capped bonuses" ((in 4 reviews)); "The culture also fosters incompetence and yes" ((in 4 reviews)); "Training was terrible!" ((in 3 reviews))

What Gerber Life locations have received the highest employee ratings?

Grand Rapids , White Plains , Fremont

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Gerber Life

Gerber Life reviews

3.6

63% would recommend to a friend

(138 total reviews)

Keith OReilly

80% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.7

Culture & values

3.7

Senior management

3.6

Career opportunities

3.4

Compensation and benefits

Gerber Life has an employee rating of 3.6 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gerber Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

2.0

Nov 4, 2015

Small town feel with small town mindset to boot

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, decent pay for the area, lots of perks. Vast majority of people working here are very polite, and when you get to really know them you can easily create long lasting friendships.

Cons

Sadly the "sour apples" tend to ruin the bunch (and tend to run the place). Advancement is possible, but it will take some time, if you come in as an agent expect a wait time of multiple years (of which you best be consistently happy and meeting your sales objectives, no question). When you do advance you'll be shocked at how laughable your salary is and how politically charged the leadership levels really are, virtually everyone has a hidden motive or agenda behind what the say or do. Very difficult to make real lasting changes to existing process or improvements, "outsiders" who are hired in with their "fresh ideas" are typically mocked and forced to convert to the "Gerber way" whether it's the right way to do business or not. department disconnect is still occurring but there are some incremental improvements, sadly the culture still fosters yes-man behavior (per the 1/19/14 review)

3.0

May 6, 2023

Management was great, the work environment was hard to deal with if disabled.

Payment processor

Recommend

CEO approval

Business Outlook

Pros

The management was great, always supportive, and worked with me when possible.

Cons

It didn't seem like the nature of my disabilities was taken into account when I was hired on.

1.0

Apr 22, 2021

Bonus structure is a joke and not a funny one

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Thought that bonuses would be obtained

Cons

In customer service you are expected to cross sell, I was aware of this going in. But what you arent told is that the goals are constantly changing. So if you are meeting your goals one day and have a bad day all of a sudden everything is gone. People who waste time and take less calls have lower goals . So hard work is not rewarded. For example of you are fast and efficient on the phones you are expected to sell WAY more than the person who may be a chatty cathy and wasting time. Your bonus is LARGELY based on what the customer says and there is no distinction between if the customer is upset with you or the company in general. If you point this out to your supervisor they dont care because they are screwing employees out of 1000s of dollars per month. The systems are horrible and the processes are ancient.

Viewing 10 - 12 of 138 Reviews

Jobs at Gerber Life

Agency Support Specialist