Pros
The people itself in the team (not Management) are amazing. I made good friends there. Other departments besides Sales are great with inspiring leaders and hardworking, smart and top-notch people.
Cons
I joined GitLab with high hopes, drawn in by its reputation as a pioneering company in the tech industry. Unfortunately, my experience as an Account Executive was deeply disappointing, characterized by toxic management, unattainable targets, and an atmosphere of intransparency and favoritism. The management at GitLab is exceptionally toxic, leading with an ego and fostering an environment of distrust and anxiety among employees. Layoffs are happening, and the fear of being next looms constantly. Middle management is notorious for micromanaging, leaving little room for autonomy or creativity in executing tasks. Administrative tasks are more important than actually selling. Communication from management to the team is poor, with crucial information often withheld or selectively shared, breeding further mistrust. One of the most demoralizing aspects of working at GitLab is the unreasonably high sales targets that are set, which are for 90% of the team impossible to achieve. Teams are on average on 50% attainment. Despite putting in considerable effort, it quickly becomes apparent that success is not rewarded, and failure is met with harsh criticism rather than support or constructive feedback. Furthermore, there is blatant favoritism within the team, with certain individuals receiving preferential treatment while others are unfairly sidelined. This culture of favoritism only serves to deepen the sense of disillusionment and takes away any remaining trust in the organization. Moreover, there is a lack of transparency in the Sales Department, particularly concerning decision-making processes and future plans. Middle management keeps employees in the dark, leaving them feeling disconnected and undervalued. It's disheartening to witness the decline of a company that once held such promise. While some may cling to nostalgic memories of GitLab's past, the reality is that it has devolved into a toxic work environment where loyalty is nonexistent and management prioritizes appearances over the well-being of its employees. In conclusion, my time at GitLab was led by disappointment and frustration. I would caution anyone considering joining the organization to carefully evaluate the work culture and management practices before making a commitment. GitLab may have a strong reputation in the industry, but beneath the surface lies a company that has lost its way.
