GitLab reviews

3.4

53% would recommend to a friend

(742 total reviews)

Bill Staples

38% approve of CEO

37% positive business outlook

GitLab has an employee rating of 3.4 out of 5 stars, based on 742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

742 reviews
5.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

- Commitment to remote work. As a remote-only company, GitLab is forced to do remote work right. Since everyone is remote, you never feel like you're "missing out". GitLab has a number of innovative policies and processes that help make remote work successful. - Technical competency. Since GitLab has access to the global talent pool, the level of talent at GitLab is incredibly high. Every employee I've interacted with has an impressive background and a deep knowledge of their craft. - Inspiring product. It's incredibly satisfying to work on a product that millions of people use. - Dogfooding. GitLab uses its own product to develop its software. It's satisfying to see your improvements in the product you use on a daily basis. - Culture of openness. All of GitLab's values and company policies are explained in the "handbook", a massive, searchable, publicly-accessible document that anyone can edit. - Positive work/life balance. GitLab employees aren't pressured to work overtime and are encouraged to take vacations. - Generous spending policy. GitLab will pay for any equipment you need to do your job, and there's no red tape or approval processes. - Global. It's a ton of fun to work with people from all over the world. - High morale. At the time of writing, there's a lot of interest and investment in GitLab. Everyone at GitLab feeds off this excitement. - Salaries are (kind of) transparent. You can get an idea of what you'll make before you even apply using the interactive salary calculator. - Clean code base. GitLabbers spend a lot of time making sure GitLab is developed using the best practices. - Competent leadership. In particular, the CEO (Sid) is incredibly knowledgeable about the product and related technologies. - Growing like crazy. This is an exciting time to be working at GitLab.

Cons

- Depending on your area, compensation is sub-par. - Benefits for non-US workers are sub-par or non-existent. For example, Canadian GitLabbers are not offered any health benefits or retirement plans (at the time of writing). - No annual bonuses. - Even though GitLab does remote work really well, remote work can still be hard. - Members of the HR team (referred to internally as PeopleOps) have a ton on their plate, since they are managing a global workforce. They do an incredible job, but sometimes things slip through the cracks simply because they have so much to do compared to your "average" HR person.

2.0
Nov 27, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Remote work 2. Unlimited PTO 3. Async work culture

Cons

1. Unfair pay practices outside US. They have a concept of location factor which is not revised for years irrespective of how the market or economy of a particular country is performing. Yearly compensation appraisals are based on US standards which are extremely low for many other countries. 2. Some technology teams have too much pressure to deliver from product managers who are just running behind deadlines. 3. Bad expense policies for a remote company. They have cut a lot of corners here although they save a lot by being remote.

1.0
Sep 2, 2023

Talk A Good Game But Unable To Live It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are good engineers at GitLab, these are those that haven't been around long enough to know that they have to suck up to the CEO to progress in the company, the others rest on saying the right things to the right people relater than actual ability.

Cons

GitLab presents itself, very arrogantly, as being a much better place to work than anywhere else. They spend lots of time telling the world how everyone else has it wrong and they are better. They talk a lot about their business values and how they are the best remote company to work for. The problem is that GitLab is no better or worse than any other company, and I can assure you they have their problems. My experience was that they are incredibly condescending about it which, to me, made them look like they don’t know what they are talking about. They talk about having a bias for action which in my experience was a total fallacy. I had to ask the CEO for permission for anything I wanted to do. Strangely I couldn’t get anyone to make a decision in case they incur his wrath. I have been out of the company for a while now but achieved so much more in the first two weeks of my next place than all the time I was at GitLab. GitLab preaches about iterating quickly and making the smallest possible changes. The reality of this is every project they embark on is mired in around 40% refactoring work because previous projects suffered from such narrow product requirements they were having to rewrite entire sections of the application, from what I saw this meant they actually iterate incredibly slowly compared to how quickly they could deliver with properly thought out requirements. From what I saw the CEO is all about micromanagement - something else they prepare lectures on not being. No decision that could be made without his approval which means that you manage to get nothing done, then you are penalised for slow progress. The CEO is trying to be a mini-Musk - laughingly - and, from what I could see, has employed sycophants and yes-people to ensure he stays in position. My experience was that the worst of these are the Product team who looked like a collection of empire builders, stuck so hard to the CEO’s side they just never make a decision. I didn’t experience one competent Product Owner in the entirety of my time there. The company needs to actually live their values instead of being scared and propping up a kakistocracy.

avatar
GitLab Response
2y
Thank you for taking the time to share your experience at GitLab. As an all-remote company, we do have a unique operating style that can feel different than working at other companies. While we’ve defined and shared many of our ways of working publicly, these practices are intended to be iterated upon as we grow. Please know you can contact your People Business Partner if there are ideas you’d like to share that can help us to improve.
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Glassdoor has 810 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.