Globe Life reviews

2.7

44% would recommend to a friend

(602 total reviews)

Frank Svoboda and J. Matthew Darden

63% approve of CEO

51% positive business outlook

Globe Life has an employee rating of 2.7 out of 5 stars, based on 602 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Globe Life employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

602 reviews
2.0
Jan 13, 2020

Stressful

Recommend
CEO approval
Business Outlook

Pros

If you have thick skin and plenty of patience, you can make some decent money for a call center. You have to be a certain type of person to excel at this job but it's possible.

Cons

* You make $12/hr for three months of "training" then it's performance-based. There's been many times I've made decent money, but also often have gone months where my hourly rate has be lower than that of a fast food worker. * Have to clock out for 30 min lunch break, also they decide when your lunch break is. * Two 15 min breaks for an 8 hour shift, also they decide when that break is. If your break goes longer than 15 min you will be sure to hear about it. * Everything is tracked and you time is heavily micromanaged. * They expect you to be a robot in order to meet weekly metrics. * You're calling people 95% of the time and receiving calls 5% of the time. * Communication and bureaucracy between departments creates many obstacles for you and the customer as well, and they will not hesitate to take their frustration out on you. * Office environment and management style is very 1950's. * Dealing with customers can be extremely stressful. * Turnover rate is about less than a year for majority people. Throughout the year you always see new people come and go. At some point the job becomes to stressful to handle for such low pay.

avatar
Globe Life Response
6y
Thank you for your feedback regarding your Globe Life employment. We're disappointed your experience with Globe Life didn't meet your expectations. We continually look for ways to improve our employee experience and listening to former team members will help make this possible. Thank you for your contributions to our team and customers and best wishes to you in your next career endeavor.
1.0
May 30, 2018

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is bi-weekly, and they offer benefits.

Cons

Breaks are closely monitored. Lack of advancement. Very poor management. Very poor security. Unprofessionalism. High turnover rate, management does not care about your concerns. Can be fired at the drop of a dime with no evidence to support their actions. You will be retaliated against if you report a concern to management about a supervisor or another manager.

1.0
Nov 17, 2016

Please stay away from this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing to mention at this time.

Cons

1. Not a friendly environment 2. Bureaucracy 3. Military type of work environment, 8-5. No work from home. No flexibility. 4. Very slow moving 5. Not today's generation company Stay away if you can..

Viewing 34 - 36 of 602 Reviews

Glassdoor has 697 Globe Life reviews submitted anonymously by Globe Life employees. Read employee reviews and ratings on Glassdoor to decide if Globe Life is right for you.