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      Globe Life

      Engaged Employer

      Globe Life reviews

      2.7

      44% would recommend to a friend

      (601 total reviews)

      Frank Svoboda and J. Matthew Darden

      63% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      2.6

      Work/Life balance

      2.6

      Compensation and benefits

      Globe Life has an employee rating of 2.7 out of 5 stars, based on 601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Globe Life employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      601 reviews
      1.0
      Aug 5, 2024

      Low Pay High Expectations.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Decent training.

      Cons

      $16/hr in 2024 is laughable. hands down had the worst hardware/system issues which they would always blame the reps. Extremely micromanaged by individuals that could do it better. Superiority complex from anyone not taking calls. Ask you for a doctor's note but it doesn't matter. The call volume is nauseating and they expect all the work to be done for that call within 5 minutes and give you 10 seconds after a call. So if you didn't do what the customer needed, too bad. I was terminated even though I had a note for my absence due to covid. Honestly they'll getting termed was a relief cuz I dreaded having to come work here the short time that I did. I was a top performer in terms of QA and average handle time and that meant nothing to them because I was out sick.

      avatar
      Globe Life Response
      1y
      Thank you for your feedback regarding your time at Globe Life. We're sorry your experience didn't meet your expectations. Improving our employee experience by listening to current and former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email with more details of your experience (please include this Glassdoor review) to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your former department.
      3.0
      Apr 24, 2023

      They call it Captive Agent for a reason!

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Great benefits * training *provided assistance in obtaining my insurance license *company resources

      Cons

      *favored tenured reps in a way that made making a decent living hard to achieve *only counted the insurance application not taking into consideration the volume, so a true top rep, bringing in more revenue for the company would not be compensated as much as a rep that just brought in less revenue but a couple more applications. *very staunch on timeclock, helping customers over your scheduled shift should never be punished nor should be taking a bathroom break not on your assigned time, your bladder does not go by a timeclock! *might have just been due to covid times, but lack of support from anyone for questions being answered. General opinion was hang up on customer, don't waste your time and move on to the next paying one!

      avatar
      Globe Life Response
      3y
      Thank you for your feedback regarding your time at Globe Life. We're sorry your employment experience didn't completely meet your expectations. Improving our employee experience by listening to current and former team members will help make this possible. Thank you for sharing this with us. We invite you to send us an email with any other relevant details of your experience not included in this review to feedback@Globelifeins.com so that we can look further into the improvements that are needed in your former department.
      1.0
      Sep 24, 2022

      Worst company and management team I've EVER had

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Bimonthly paycheck * Insurance is pretty good * I've met a lot of good people and friends in this company * You can run away before accepting a job offer * After they have picked you apart, you can still quit and find another job paying a much better salary * I'd go on welfare before considering a job offer from Globe

      Cons

      * Toxic environment, stay away! * This company DOES NOT CARE ABOUT THEIR EMPLOYEES * Micromanagement by broken, nasty, and degrading management * Management will lie about anything to protect themselves * This company is full of egotistical narcissistic managers who will find fault in EVERYTHING EVERYONE does * Management by fear and a bunch of cowardly bullies * My manager boasts that she's fired more people than anybody else in the company. She has a power trip and should be knocked off her high horse. * Raises are tiny and bonuses don't exist unless you're a VP or above * Technology in this company is very far behind * The people that stay here, only stay because they are stuck

      avatar
      Globe Life Response
      3y
      Thank you for your review. We're sorry Globe Life isn't currently meeting your expectations. Your situation is not indicative of our management style and we apologize that this is your experience. Please email us at feedback@globelifeins.com with more department details and we'll look further into this situation. Thank you for sharing this with us. We look forward to hearing back from you soon.
      Viewing 10 - 12 of 601 Reviews
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      ReviewsGlobe Life reviews

      Glassdoor has 696 Globe Life reviews submitted anonymously by Globe Life employees. Read employee reviews and ratings on Glassdoor to decide if Globe Life is right for you.