Gong reviews

4.4

91% would recommend to a friend

(514 total reviews)
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Amit Bendov

98% approve of CEO

91% positive business outlook

Gong has an employee rating of 4.4 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gong employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

514 reviews
1.0
Nov 28, 2018

Reviews do not reflect actual company values or experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, excellent team, smart people and fun office environment

Cons

little to no training, micromanaging, expect you to make miracles happen and have unrealistic expectations of outcome with little patience or understanding of one’s process: they want things done their way despite the fact that your way may be producing effective results. They seem to care about employees but do not give you a chance to actually succeed. The feedback is petty, based on manager’s preference rather feedback that would improve results...even if you are actually producing results or bringing in sales.

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Gong Response
7y
Thank you for this valuable feedback. We'd love to discuss this further to learn what measures we can take to make things better for everyone. Please reach out to our CEO or COO to take things to the next step.
1.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to get your “mba” in sales

Cons

Benefits aren’t great - they don’t even have a 401k match - very culty vibe - they also coach everyone to write 5 star reviews here

2.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The product is great and has relatively superior functionality compared to competitors. Co-Founders and original upper leadership are genuinely nice people.

Cons

Competitors are quickly catching up to features that separated Gong from the market a few years ago. When prospects try to balance cost and value, it is becoming increasingly harder to sell with confidence without feeling like a used car salesman having to constantly justify to prospects why are we often cost 2-3x more than competitors who can offer 90% of what Gong does. If you are reading this review and going through the interview process I strongly encourage you to really research and vet out who you will be reporting to. I have worked at startups and large publicly traded companies: Gong, without a doubt, is the most hostile environment I have been part of. Once you make it to Mid-Market there are very few career opportunities available to you. No one wants to advance to the Enterprise segment as the team has never come close to hitting quota and churns through reps faster than customers churning on Gong. Top performers and culture leaders just disappear in the middle of the night with every quarter end. Sales Leadership acts as if we are all blind and ignorant to when people leave the team, instead, they continue to sell everyone on this concept that "things will be ok, because we're the best." Last thing I'll mention as a sales rep at Gong, our leaders don't even use our own technology. The amount of manual busy work thrown on reps, often last second requests, is endless. Which is ironic because we're supposed to be "revolutionizing" the way sales operates yet our own leaders do not practice what we preach.

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Gong Response
1y
Thank you for your candid feedback and for recognizing the strengths of our product and the positive impact of our Co-Founders; however, reading your feedback about the challenges in the sales environment and your concerns about leadership and culture was difficult. We understand that selling with confidence is crucial, and we’re always looking for ways to refine our approach so our product continues to lead the market in meaningful ways. One Gong many careers is a top priority for us, and we are continuously working to create clearer paths for growth and advancement. Thank you again for sharing, please reach out if you'd like to discuss in more detail. - Suni Lobo
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Glassdoor has 529 Gong reviews submitted anonymously by Gong employees. Read employee reviews and ratings on Glassdoor to decide if Gong is right for you.