Goodwill Retail Associate reviews

3.6

63% would recommend to a friend

(366 total reviews)

Catherine Meloy

60% approve of CEO

41% positive business outlook

Retail Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 366 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

366 reviews
2.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Great place to get your foot in the door with retail.

Cons

Safety is an issue as donations are sorted within the building and can carry some nasty surprises such as syringes, full cat litter boxes, mice, and other unwanted things.

2.0
Jan 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked part-time for Goodwill Industries for almost 6 years while attending high school and college. They have very flexible scheduling and I have met SOME pretty great people.

Cons

Goodwill has unrealistic expectations for their goals and quota, especially for how little they pay. Each year they give a TINY raise, maximum 3%. Corporate is greedy and management is filled with drama. There's practically a new manager every year and new regular retail employees every month-three months, not exaggerating. I think that says in itself how well this company treats their employees. Their mission? Please...one of the least genuine companies out there. Also, I would like to add that I exceeded the goals and quota they had set for me. I was an excellent employee who was punctual, professional, hardworking, and provided great customer service. They always told me I was a good employee. However, I tried time and time again to move up in the company. They would not even give me a single interview. They reasoned that I had no experience for any other position, so I could not move up. How am I supposed to gain experience when they wont give me a chance? And for that reason among many, is why I am leaving the company.

Viewing 358 - 360 of 366 Reviews

Glassdoor has 9,758 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.