Goodwill reviews

3.2

46% would recommend to a friend

(968 total reviews)

Catherine Meloy

51% approve of CEO

40% positive business outlook

Reviews by job title

968 reviews

Reviews about "Culture"

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2.0
May 28, 2020

It's alright at best and abysmal at worst.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They were able to provide the bare minimum by paying people on time.

Cons

- Employees are often asked to do things outside of their job description under the guise of the "all duties as assigned" clause in the job description even if it is not part of your department. - There is discrimination of against age from higher management and certain perks like tuition reimbursement are only granted to "people who are going to stay for a while" and not to millenials because "they only stick around for a year or two anyway" despite if you meet qualifications. - While employees are able to apply for work, promotions are only possible if you move. They have things called "tier raises", but there are so many budget shortages and hiring freezes that the company never has the money to actually give you a raise on time, let alone assure you that you will get one. - VP worked remotely during Covid19 for not going more than two days without a cough despite being self quarantined for almost a month and a half. - Employees were asked to keep symptoms quiet during Covid19 and management and directors would meet their employees with tension if they were uncomfortable accepting donations despite Donor Services not being the department they are employed under. - Management has been known to alter timesheets over the weekend when employees don't know in order to not pay employees overtime. - Mileage reimbursement never arrives on time even after months of it being approved. - Management is not above send employees emailed outlines as to why they don't believe their employees have work to do. - Management in Career Services is very hands off and doesn't actually manage. - Gossip culture is really bad - Company uses Kaiser Permanente as their healthcare provider and it's only good if you don't have a chronic illness or if you can afford to shell out $600-$800 a month for coverage. - They are about 10k below the average market wage for their employees.

1.0
May 10, 2020
Recommend
CEO approval
Business Outlook

Pros

If you like that kind of work, and the people, it's great

Cons

They laid off all employees in March and everyone assumed they would get called back when the covid-19 issues were better. Instead Goodwill of SM posted everybodys job for public hiring efforts. And made no effort to contact any employees to tell them they had to reapply. They just posted it on FaceBook. So, laid off employees may not have a job after all.

2.0
May 10, 2020

Interview

Recommend
CEO approval
Business Outlook

Pros

The customers, and coworkers were the only good things

Cons

The managers think they’re better than all the other employees

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