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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,237 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      2.0
      Feb 25, 2017

      Goodwill Industries of Columbia Willamette (E-Commerce)

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team was great, reliable, and cared about customers. They are the only reason I continued to work there (specifically, eCommerce. I cannot speak to working at corporate). Also, there are some really fascinating items that come into collectibles, and the overall mission serves a greater purpose.

      Cons

      Change is slow or non-existent, there is little opportunity for advancement in this segment of the business, few members of management understand business strategy, infrastructure is incredibly outdated, work culture is negative, and some unethical practices are engaged in.

      3.0
      Dec 22, 2016

      Working at Goodwill of North Georgia

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Goodwill of North Georgia is a very profitable not-for-profit agency that enables people to become gainfully employed. Because of the new labor law, Assistant Managers now earn $47,500 annually. Previous annual salary was $38,000.

      Cons

      Hourly employees who are empowered to generate sales should be paid more money! Currently hourly employees earn $8.00 an hour. They should increase their rate of pay, since they're the ones who do the pricing of the donated goods that customers buy. Next, management work six-in-half days a week when stores do not make their monthly budget. Management schedule is never final. Subject to change at any time, and it changes often! While vacation is mentioned in meetings, it is hard to get one. It's hard to meet the budget when you are depending on donation. And management are punished by working six-in-a-half days week, currently 8.5 hours or more a day.

      4.0
      Jun 14, 2016

      Assistant Manager

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you continue to do the right thing, everything will work in your favor. Compensation is equal/fair

      Cons

      Few mistakes you're labeled a potential risk. Each individual has favorites within the company.

      Viewing 70 - 72 of 9,237 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.