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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,252 total reviews)

      Catherine Meloy

      50% approve of CEO

      40% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Aug 7, 2014

      Great at first...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid college (any associates you choose or a GED) 90 days review with possible $1 raise 20% off when you shop at goodwill

      Cons

      Cannot shop in your location Lack of communication through management and up Work with mold, animals feces, wet donations, dirty clothes and items with human bodily fluids on them ( fecal matter urine and vomit) Work outside most of the day ( if you're a production associate) rain shine or snow Protective gear is not adequate, easily punctured gloves.

      4.0
      Aug 7, 2014

      good

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      it was an eye opening experiance

      Cons

      employee benefits should have been more regulated..

      1.0
      Aug 6, 2014

      Nightmare

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers; everyone friendly. A lot of unique stories and great employment opportunities for people who can't get a job anywhere else. OK benefits.

      Cons

      Upper management e.g. directors and CEO. Micro-management when they decide to show up, no communication, horrid bureaucracy, zero training, zero counselling; a non-profit with a noble mission statement which is not reflected in their actions. Low pay. CEO's make six figures with bonuses while majority of employees are paid minimum wage or below. Apart from the great people who bind together due to mutual horridness, this is a terrible company to work for. Improper use of funds is what makes aid and the Goodwill dirty business.

      Viewing 8710 - 8712 of 9,252 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,755 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.