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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,251 total reviews)

      Catherine Meloy

      50% approve of CEO

      40% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Jul 29, 2014

      Goodwill itself is a contradiction

      Donation attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      First, the pay is amazing starting off. Goodwill is very generous with hourly workers. It is a great place to work considering heavy customer service and being one on one with the public a lot. The work is NOT difficult. The work is quite easy and steady making your day go by faster. Very helpful and kind people that work at the corporate sites.

      Cons

      Politics, if you don't kiss butt working there don't expect to advance. Goodwill loves people without minds to do whatever they want them to do. If you step on the wrong persons toes don't expect to have your job for too long because there is favoritism with managers and employees. There is also ALOT of pressure to get numbers and money in the door. If your store isn't making a certain amount of money, they are forced to cut some employees.

      4.0
      Jul 29, 2014

      Great potential, but ultimately very stressful working here

      Production/donation attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great company that helps out people with disabilities and disadvantages. It helps people get jobs and training for many things

      Cons

      To me it's another job that you're not guaranteed to have weekends and holidays off. For my position they're only two other employees that do what I do, so it's hard to get time off. Love working to help others, but it's stressful with some of the activities that we have to do

      1.0
      Jul 27, 2014

      Not a company that cares about their people.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to support a great mission. Your work does help someone down the line.

      Cons

      Leadership team cares about only the Leadership team. Serious lack of accountability for ANY member of management besides those easy to terminate. Promises promises...that is all they do. There is a difference between that and follow through.

      Viewing 8719 - 8721 of 9,251 Reviews
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      Glassdoor has 9,753 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.