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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,251 total reviews)

      Catherine Meloy

      50% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      3.0
      Jun 21, 2014

      Rewarding job in a sense of doing good for others, but upper management is pretty disconnected from their mission.

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits. Pay for management is competitive with the market. 403b is matched up to 4%. Excellent time off allowances.

      Cons

      Senior management is only concerned with increasing their six figure salaries. Decisions are made like they have turrets. No clear direction or vision.

      3.0
      Jun 20, 2014

      An okay job as a stepping stone

      Keyholder
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are trained very well. I was cross trained in all areas of the stores. Always something new to learn. Good benefits and Paid time off available upon. Some advancement. Flexibility and guaranteed hours. Various groups of people to work with. A good place to work on customer service.

      Cons

      Promotions are hard to get, the company hires who they want and only promotes those they want to. An employee can be qualified for a position and the company will bypass them and hire someone who has never worked for the company in the position instead. Lots of theft within the higher management. Double standards. Lots of "coffee cup holding" managers, which means if you are not an assistant or store manager you will be worked nonstop, and held to a higher expectation of work.

      Viewing 8752 - 8754 of 9,251 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,753 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.