Goodwill reviews

3.2

46% would recommend to a friend

(9,251 total reviews)

Catherine Meloy

50% approve of CEO

40% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jun 15, 2014

Just OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer demographic tends to be extremely friendly/courteous. Management is also pretty understanding of new employees' learning curves.

Cons

Not the most efficient. Products aren't always organized in the best way for customers. Sometimes workers aren't placed very well, either. I'm a very new employee yet I sometimes find myself practically the only one on the sales floor, having to try to answer questions that I frequently don't know the answer to.

5.0
Jun 14, 2014

Great Place

Recommend
CEO approval
Business Outlook

Pros

Easy to work around schedule providing good work/life balance

Cons

Salary below average, and a lack of benefits

5.0
Jun 14, 2014

great

Recommend
CEO approval
Business Outlook

Pros

I mlike all the people I work with

Cons

being called in at a moments notice

Viewing 8764 - 8766 of 9,251 Reviews

Glassdoor has 9,753 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.