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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,251 total reviews)

      Catherine Meloy

      50% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      1.0
      Jun 14, 2014

      Very unorganized, no training, no scheduling etc.

      Drop off attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job was extremely easy to get.

      Cons

      I was promised training and a set schedule (mornings) when I agreed to work for this company. I was then notified afterward that I'd be working in a trailer in the evenings. There was absolutely no real scheduling, instead I was just called in the day of and told whether I would be working or not (usually 30-45 minutes in advance). On top of that, I was told I'd go through training and never did, so I never actually learned what to accept/not accept at trailer locations. Basically by about the fourth time I was called in 30 minutes in advance to go work, I resigned.

      5.0
      Jun 11, 2014

      good!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      worklife balance is good for beginner

      Cons

      bad personal growth for long term goal

      1.0
      Jun 10, 2014

      If you do not have barriers to employment, find something else.

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very easy work, much more so than other retail jobs. The customer service aspect is a cakewalk. Almost all their customer are totally delighted to be at the Goodwill.

      Cons

      It's not remotely challenging work, and they are not eager to make it challenging by expanding your skill set. The work environment is also a bit strange - 5 or 6 people would be on lunch at the same time, but the break room would be completely silent. No one talked to each other, even when it was completely appropriate to do so. But the dealbreaker for me was their scheduling. They want your whole life. You're "not allowed" to go to school if you're working there full time, even though their definition of full time starts at only 32 hours/week. So essentially, they offer you what amounts to an entry level retail job, and then deprive you of any opportunity to better that position.

      Viewing 8767 - 8769 of 9,251 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,753 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.