Goodwill reviews

3.2

46% would recommend to a friend

(9,242 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Sep 20, 2013

Eye-opening

Recommend
CEO approval
Business Outlook

Pros

The many efforts made on the part of the retail stores supports many wonderful programs through out the community and provides opportunities to individuals that may not have been available if it were not for the success of the retail stores. The committment to recycling has minimized the waste which is a win-win both the eviornment & the company as a whole as income is the generated from the recycling efforts put forth at the retail store & outlet warehouse.

Cons

Goodwill stands for many great things and is very proactive in providing programs to a diverse client base which are extremely important to the betterment of those individuals, however the salary wages and expectations put upon the retail associates is barely balanced. There is a constant turn over rate that could be very likely be minimized buy investing stronger financially in that realm of the spectrum.

2.0
Sep 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Paid well, 20% off already cheap products, employees are awesome!

Cons

Management really sucks. My training was 6-weeks long and wasn't completed because they don't know how to train people. Then get mad at you because you don't know how to do things you should know how to do. If you want to move up in the company, you can't move up in your own store. You have to go on a 2-year "career path" then move to a different location.

3.0
Sep 18, 2013

Goodwill

Recommend
CEO approval
Business Outlook

Pros

Meant some awesome people, made great friends, learned a lot about non-profit.

Cons

Had some bad management, people not on the same page, pay not good.

Viewing 8971 - 8973 of 9,242 Reviews

Glassdoor has 9,744 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.