Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

The job is very casual. You don't have to dress up, or use suggestive selling techniques, or stand in one spot all day long.

Cons

The pay is so low! There are people that have been there for 5+ years, starting out at minimum wage and earning yearly raises which never exceed a quarter- who are now making just as much as new hires because of new minimum wage increases. The job is also very physical for the types of people they seem to hire, older women or disabled people, and once again, the pay is very low. Management is poor. And THE WASTE is just HORRIBLE! If people knew how much stuff is thrown away, they would probably give their items directly to the people who need them! Perfectly good household items, furniture, and clothing is thrown into trash compactors just to save time, instead of dealing with it in a responsible way, which again I believe is POOR MANAGEMENT. For such a "giving" corporation, they sure do deny needy families a lot of help by trashing so many donations for a lack of better outlets.

4.0
Aug 5, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoy what I do and have a good support team.

Cons

Feel that entry level employees deserve more recognition

3.0
Jul 24, 2011
Recommend
CEO approval
Business Outlook

Pros

The schedule is pretty decent.

Cons

The pay is extremely sub-par for the work that is being done by direct service staff.

Viewing 9178 - 9180 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.