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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,237 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      2.0
      Jul 18, 2011

      Poor upper management

      Employment counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fulfilling employment in the Human Services, opens doors to better non-profits. Hourly staff within HS are very friendly and hard working.

      Cons

      Does not compensate fairly, regardless of performance or experience Very shady communication. Empty promises. Employer states constantly in "pay/promotion freeze" for all hourly employees when annual review/raise time comes; however, promotes around 10 managers into newly created "director" positions with significant raises. Despite no increased compensation for hourly employees, managers continue to recieve merit raises/promotions for poor performance.

      3.0
      Jul 12, 2011

      A good starting out point, for sure.

      Back door/donations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are for the most part, great. They make the day go by fast, even when donations are heavy. Pay is fair, along with management treatment. When it's not busy, sometimes you have time to catch up on other duties in the store, but it's good.

      Cons

      Rumors. People gossip in stores like no end. Most of it's nonsense, but some of it could be hurtful at times. Not many cons to speak of.

      1.0
      Jul 11, 2011

      RUN RUN RUN!!!

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros? Not sure there are any! Mgmt is TERRIBLE and wishy washy!

      Cons

      No guarantee of hours, low pay low raises, favortism runs rampant, no organization, no training, you just wing everything!

      Viewing 9181 - 9183 of 9,237 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.