Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Aug 2, 2010

An Observation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement, Employee Incentives, Work Life Balance

Cons

Undiversified cultural environment, inflexible to change. Poor management and recognition of staff talent as important to overall organizational growth and employee satisfaction.

2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You get a discount on the items in the store and the hours were generally flexible to the point that you could literally work 1 day a week if you wanted. Great for people who don't need money, but want a job. Lots of nice people to meet.

Cons

The fact that you'd get one day a week even if you wanted more hours. On the other end of the spectrum - if you had a funeral you would 'gain a point' or get a red mark no matter what, no exceptions. Pure, evil draconian corporate extortion of the human spirit. This place is worse than other corporations, in that it taunts people into believing in their mission. Too bad their mission is simply to make money - this isn't about charity. The managers were bullies and everyone played favorites. Tons of drama and backstabbing as well. Not a healthy work environment. They worked people against each other. It was an unfair place to work for someone trying to survive. There's absolutely no excuse for the cruel, draconian ways of treating the employees. They were so bent on trying to be efficient and meet their goals; they forgot about their employees. Management simply did not care about its employees - Another one bites the dust, but who cares, right Goodwill?

4.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

the customer support that backs the stores is amazing anyone from purchasing in the stores to the people donating to supply the store astounds me and the community programs that the stores exist for and fund with over ninty percent of monies is pure greatness

Cons

the politics of a corperation is huge and needs to be diminished because it plays a horrible roll in the store associates attitudes and performances

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Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.