Goodwill reviews

3.2

46% would recommend to a friend

(9,241 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Jan 2, 2026

Donor Greeter

Recommend
CEO approval
Business Outlook

Pros

3 or More People Throughout The Day Going Into The Evening For Close

Cons

Needed More Hours To Work

3.0
Jan 2, 2026

none

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good people in the team

Cons

too far from everywhere ugh

1.0
Dec 31, 2025

Don't

Recommend
CEO approval
Business Outlook

Pros

There aren't any to outweigh the cons

Cons

You reach max pay quickly and cannot receive a raise unless you move to management, management does not care about employees, given final warning over what was likely a computer glitch and removed from my department and position, humiliated at meeting, no one talks to me now, after almost 10 years I am treated like I'm nobody. They are supposed to be all about helping people but they don't care about their employees at all.

Viewing 178 - 180 of 9,241 Reviews

Glassdoor has 9,743 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.