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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,242 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      9K reviews
      3.0
      Oct 30, 2025

      Okay as first job

      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Pay is okay for the position -The people are nice to work with

      Cons

      -Managers don’t know what they’re doing -Asked to do merchandise processors job too

      1.0
      Oct 30, 2025

      Very stressful culture, Not Inclusive

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      variety of items found when digging through old donations and hanging up clothes. You definitely get a full arm/shoulder workout. If you get a bonus, it is a pizza slice. Good place for a 2nd chance after incarceration.

      Cons

      Unboxing and sorting all the new items from overseas. A typical day at work goal at Triad Goodwill of Greensboro NC was increasing production and revenue. Hourly workers are very very rarely given promotions. After 10 years of working, pay was $15/hr. If you do try to work there- keep your head down and keep moving and don’t plan to stay long.

      Viewing 241 - 243 of 9,242 Reviews
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      ReviewsGoodwill reviews

      Glassdoor has 9,744 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.