Gopuff reviews

2.7

31% would recommend to a friend

(1,423 total reviews)
avatar

Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,423 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 7, 2018

Operational Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible hours Holiday pay NOTHING ELSE

Cons

Poor Management Not enough employees Drivers are required to drive in extreme weather conditions (constant follow up to see what those pre-caution are) Micro Manager (literally watching the order screen from bed) ZERO CULTURE POOR work environment Stays open 24/7 No procedures set in place for inclement weather that is deemed dangerous to drive in

avatar
Gopuff Response
8y
Thanks so much for taking time to give your honest feedback, we’re sorry you’ve had these experiences. We always want to win together so please shoot us an email at: reviews@gopuff.com so that we can connect on these issues and resolve them!
5.0
Dec 3, 2017

GoPuff

Recommend
CEO approval
Business Outlook

Pros

Fun work environment, everyone is super friendly, doesn’t feel like work, company is growing really fast

Cons

A little bit disorganized and unprofessional at times

avatar
Gopuff Response
8y
Thanks for your feedback!
1.0
Nov 24, 2017

TERRIBLE

Recommend
CEO approval
Business Outlook

Pros

Casual dress and laid back environment at the warehouse. Health insurance

Cons

This company is becoming a joke. Too much is expected of the managers and it is extremely stressful, for what? Absolutely nothing. They take advantage of their employees. I get they are a start up but upper management are the most greedy and selfish people I have ever had an encounter with. They pay so little to the people who are in the warehouse day in and day out working long hours and running an entire warehouse for them. The GM salary is a complete joke for all the work and time that is expected of them. We have no power over the drivers and that is extremely difficult because then we are held accountable and scrutinized for bad delivery times. Well, when drivers don’t show up how are we supposed to handle that situation if we have absolutely no control over them. Their lack of care towards their employees leads to lack of motivation and high turnover. They are open on the holidays which also just validated how greedy and selfish this company is. There are millions of restaurants and companies out there that close on the holidays knowing that there could be a few people that go to their restaurant or store on the holiday but they value their employees enough to let them spend the holidays with their families. GoPuff is not a hotel there is absolutely no need to be open on the holidays. For all your employees do for YOU the least You can do as a company is give your employees the holidays off to spend time with their loved ones. Also going back to the drivers being independent contractors we CANNOT force them to work and it’s extremely hard to find drivers who want to work on the holidays as well. MANAGEMENT needs a lot of work and it starts with the ceo and goes down the chain. You guys need to figure a lot of stuff out before you crash and burn.

avatar
Gopuff Response
8y
Thanks so much for taking time to give your honest feedback, we’re sorry you’ve had these experiences. We want to win together so please shoot us an email at: reviews@gopuff.com so that we can connect on these issues and resolve them
Viewing 1399 - 1401 of 1,423 Reviews

Glassdoor has 1,941 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.