Gopuff reviews

2.7

29% would recommend to a friend

(1,428 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy interview and easy job

Cons

The app often broke down and plenty times we did not have answer for customers and could not escalate calls always had to redirect to an email for different departments that you may or may NOT get a response back.

3.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Gopuff is a great place to learn for anyone with an entrepreneurial spirit who wants to move quickly and learn on the fly.

Cons

Gopuff is not for everyone and requires a level of fortitude to withstand the challenges of navigating internal dynamics.

3.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Maternity leave was like 20 weeks. It was amazing. When I got there it was really chill

Cons

They kept changing policies overnight and not telling people. I’d do something the usual way then get told after the fact that the procedure had been changed. Eventually they moved the customer service department to the Philippines

Viewing 226 - 228 of 1,428 Reviews

Glassdoor has 1,946 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.