Gopuff reviews

2.7

29% would recommend to a friend

(1,428 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,428 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy work and nothing complicated.

Cons

When sales are down, hours are cut. This occurred for a month straight with no prior notice. Every task is timed. Therefore, your performance metrics are expected to meet goPuff standards, even if you are the only person working in the warehouse by yourself. Which will happen. You will be responsible for "accepting" order in less than 60 seconds, "picking & packing" in less than 2.5 minutes, and "running" each & every order to all driver outside the warehouse by yourself. Staff is only hired at minimum depending on MFC size. So if someone is sick, leaves, etc, you'll be expected to work for hours alone & still be expected to meet metrics. Management is not required to be onsite full time & works from home A LOT. Employee discounts is not worth the $13 per hour they pay. No one could afford to place a mandatory $15 minimum order to get a 2% "discount" & their products are more expensive than competitors ( like Dash Mart), which is where we ordered from from time to time. Very high turnover! goPuff told mangers they will NOT be raising hourly pay to meet competitors and/or for retention. Told of current OA's do not like, "they can go flip burgers. "

1.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

remote work is the only possible pro

Cons

literally everything else - no communication for policy changes or even latest promotions. so many tech issues and most people that get promoted are related in some way. 0 pay equity everyone that started on the team years ago makes way less than new hires and they are not willing to provide equity or raises of any kind, if you move out of state you get fired, you probably can’t afford to have their benefits package because they don't pay enough for it to even out, you HAVE to work overtime just to get by and your manager will probably never communicate with you. there are also so many manager changes it’s actually outrageous. i worked there for about 2 years and had 7 different managers - a few of which i wasn’t even informed about.

1.0
Mar 23, 2022

Toxic - Stay Away

Recommend
CEO approval
Business Outlook

Pros

Good pay; can't really identify any additional pros

Cons

Poor leadership, unclear expectations, lack of ownership, no focus on employee engagement, toxic culture where the only focus is on revenue

Viewing 259 - 261 of 1,428 Reviews

Glassdoor has 1,946 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.