Goway Travel reviews

4.1

84% would recommend to a friend

(143 total reviews)

Bruce Hodge

88% approve of CEO

79% positive business outlook

Goway Travel has an employee rating of 4.1 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Goway Travel employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

143 reviews
1.0
Dec 19, 2016

Hell, it's miserable hell at Goway!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a pay cheque, not a big one, but it's still a pay cheque.

Cons

Management. HR. Really bad stuff happening here. Management talks behind staffs backs, in the direct view of other staff. Has no one told them that this is not a good thing to do? It gets back to the staff, what management is saying about their low paid employees.

1.0
Jun 18, 2024

Stay AWAY

Recommend
CEO approval
Business Outlook

Pros

Some level of flexibility; work from home

Cons

The travel industry is fickle and volatile to begin with. But when you enter work for a company like this which has little to know regard for the well being of it's employees and a (what have you done for me lately) approach in sales it's really hard to stay motivated. Constant changes being forced but not really changing end results for those responsible for making revenue for the company, yet expectations for the latter keeps going up. Micro managed to death; despite increases in non revenue staff and management, the ability for sales agents to spend most of their time doing what they do best is not overly conducive.

avatar
Goway Travel Response
1y
Thank you for taking the time to share your feedback. We appreciate your honesty and are deeply concerned to hear about your negative experience. Ensuring we provide a supportive, positive work environment is a top priority. Regarding changes and micromanagement, we understand how disruptive and frustrating this can be. We are committed to evaluating our processes to ensure they facilitate, rather than hinder, our employees' ability to excel in their roles. Your feedback highlights the need for us to provide more stability and autonomy, particularly for our sales team. We also recognize the importance of allowing our salespeople to focus on what they do best. We will work on refining our workflows to ensure that our sales team has the time and resources they need to succeed. Lastly, we are disappointed to hear that you feel management does not listen to advice. We strive to maintain an open and receptive culture. We are committed to creating an environment where all voices are heard and valued. We would appreciate the opportunity to learn more about your specific concerns and experiences so we can address them directly. Please reach out to Roslyn Keane, VP People & Culture at Roslyn@goway.com. Thank you again for your feedback.
1.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

work from home, if you want to work 60+ hours a week you can make commissions

Cons

Health benefits package is very poor, worst I have encountered Overwhelming workload due to high turnover of staff Need to work many extra hours to make sales targets to make commission bonus The people that are their with experience to help, are to busy or to selfish to help you out, not much assistance after initial training, your on your own to figure it out, cannot count on team members for assistance. Lots of backstabbing and lead poaching, need to review sales to see if your clients have been poached Do not expect the promised Fam from the job description, it comes with alot of strings, you will not make your target in the first few years unless your working 6 days a week, no fam until two years of being on target. Sales team turnover is very high, my training team had more the 20 start, two years later, only 3 remain. This alone is a big red flag.

Viewing 4 - 6 of 143 Reviews

Glassdoor has 150 Goway Travel reviews submitted anonymously by Goway Travel employees. Read employee reviews and ratings on Glassdoor to decide if Goway Travel is right for you.