Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,991 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Oct 21, 2008

      Hard working associates with very poor management.

      Warehouse associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good for a second job. The facility is clean and well lit. The building and equipment are fairly new.

      Cons

      Unless you have a personal relation with management, there is no chance of advancement. All upper level positions are promised to someone before the positions are posted. The job postings are then written in such language that taters the job for the person they want. Pay raises are based on how well your manager likes you. Actual job performance is not considered when giving pay raises. If you question anything said or done by management, they will find some way of forcing you out of the company.

      2.0
      Jun 6, 2024

      Engagement in rapid decline

      National account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great training - Access to sell a vast array of products and solutions - Great peers and many great sales leaders to support you and want you to do well

      Cons

      Since 2020 there has been numerous changes to remove or limit earnings compensation elements such as profit sharing, services bonus, big hits, multiple commision structures and unfortunately now unrealistic goal setting I believe every region is not at goal. Each year we are just wondering what executive leadership will adjust next to pretend it is a positive impact and Grainger still offers a “competitive” compensation plan. Sales leaders try to keep spirits high even though turnover has increased and are sales staff continues to lose top performers at multiple levels but even they show signs of mental exhaustion at this point Sales commissions are not relevant anymore as most plans offer less than 1% commision based on total goal revenue. Typically, high performers carry weight of the goal so more people have a chance to obtain goal but with many veterans sellers leaving we are seeing the impact and less success even though Grainger continues to post record years and improved profitability. Unfortunately, based on the spike in turnover and poor engagement from sellers I feel those growth records will be stalled and decline as the customer service levels slip due to green sellers in complex selling environments.

      2.0
      Apr 1, 2024

      Good intro sales role - Metrics over sales.

      Government account relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Nice facility -flexible office/at home -good benefits -good training -Pay can be good if luck into a good CSG.

      Cons

      -Full of busy work. -Very micromanaged from a distance. -Management can sometimes play favorites. -Disconnect from upper management to the sales floor. -Call time is more important than sales revenue. There is a lot to like about Grainger. The company is great overall. But I'd avoid the sales floor. Look into sales support or technical support. CSGs are very inconsistent from AM to AM. It's really luck of the draw. I see people who do nothing get elevated or rewarded and people who grind miss goals constantly. I see managers play favorites with friends while doing zero to help people who work hard. Not everyone though. There are some good leaders. But you never know what sort of accounts you end up with. You also have to carry the weight of other less profitable divisions in all aspects. So the pressure is 24/7.

      Viewing 379 - 381 of 4,991 Reviews
      Related searches: Grainger jobs | Grainger salaries | Grainger benefits | Grainger interviews
      ReviewsGrainger reviews

      Glassdoor has 5,293 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.