Grainger reviews

4.1

81% would recommend to a friend

(4,992 total reviews)
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DG Macpherson

87% approve of CEO

80% positive business outlook

Grainger has an employee rating of 4.1 out of 5 stars, based on 4,992 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Sep 26, 2014

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Profit sharing was great until it started being funded at the expense of sales commissions. Lots of smoke and mirrors to report a 20% PST... The real question becomes.,., 20% of what? It's mediocre if you're sales comp is off. Shameful.

Cons

Complete evaporation of the empowered culture that used to breed success and fulfillment. Grainger has become the worst version of 'Office Space'... Great sellers are not valued nor utilized. You spend half of your time proving what you are doing the other half of the time. If you are mindless and can follow a cookie cutter one size fits all mentality then you will fit right in with the new mediocre culture. Front line managers are terribly inept, middle management is hit or miss, and senior leadership is very disconnected. Customers can go to zorotools.com(a Grainger company) and buy the same items for half price? Enjoy that conversation as a seller. It's just in a downward spiral. Once you leave, the weight is lifted and you will feel free. I waited months to post this so it was not knee jerk.... If you value fulfillment, run from this company for now. It will take new or enlightened leadership to right this ship.

1.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Lot or old timers in IT who know the business in and out. Friendly environment. Flexible schedule Great Work life balance and benefits

Cons

Present situation is chaotic at best. Clueless upper management No value for seasoned employees. NEW management too busy laying older employees at any expense and hiring expensive contractors.

Viewing 4477 - 4479 of 4,992 Reviews

Glassdoor has 5,294 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.