Grainger reviews

4.0

80% would recommend to a friend

(4,991 total reviews)
avatar

DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Best thing about this company is that you work remotely. Your team is the bright spot and working with branch personnel.

Cons

Horrible upper management. No work life balance. They hire key talent to manage to performance but want us to treat Gen X like babies. Its a terrible work environment where the company takes way too long to separate staff due to performance issue. Run from this company!

1.0
Aug 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Healthy financially in the stock market. Largest MRO company in the industry. Good benefits.

Cons

READERS BEWARE! I have read some of these reviews with high marks and I can tell you that this is not the case. Perhaps these are reviews from the entry level sales representatives who make very low salaries but are easily excited about getting an iPhone, a laptop and a company vehicle. Give them 12 months and they realize they are tired of being on a Top Ramen budget. There is an EXTREMELY high turnover rate. The common conversation amongst the ranks revolves around interviewing elsewhere or who is hiring. Sales goals are unrealistic and continue to increase every 6 months by double digits and we are not talking in the teens but much higher. Average tenure of a sales manager is 12 - 18 months. Commissions are little to none. A high pressure approach is used to push you to try to make these unrealistic numbers but you wont and with it you make no commission. To top it off, like some reviews have mentioned on this site, Grainger has an online company who sells MUCH CHEAPER than what your allowed to or forces you to discount and once again your business goes to this online store or your commission is blown! There are just too many ways you as a sales person will be blocked from being successful here. Senior Management doesn't want to hear these challenges and are only interested on how you will achieve the impossible and how Wall Street and their stakeholders relish in the profits.

3.0
Aug 12, 2014

Needs to be on undercover boss.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are a leader in the industry. However pricing is through the roof compared to the competition.

Cons

Accounts mangers feel like they are punished for doing good when second half goals come out with outrageous sales goals (22-35% over PY etc...) They have also started the process of moving out more skilled AMs and replacing them with lower paid, lower skilled Territory Sales Reps. The branch managers do get the resources they need in the branch either.

Viewing 4510 - 4512 of 4,991 Reviews

Glassdoor has 5,293 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.