Grainger reviews

4.0

80% would recommend to a friend

(4,972 total reviews)
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DG Macpherson

87% approve of CEO

79% positive business outlook

Grainger has an employee rating of 4.0 out of 5 stars, based on 4,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

5K reviews
2.0
Dec 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Best in order Profit Sharing/Benefits Other Sales Reps Customers like Grainger Reps Fair Base Salary Resources available manufacturer reps are very loyal to Grainger reps

Cons

Middle Management Commission Structure Car Reimbursement Phone Reimbursement Career Development No Expense Account Internal struggle to deal with corporate employees

3.0
Dec 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Using advanced ERP software (CRM, SAP, BW, etc..) to handle complex business transactions. Company has numerous resources to assist sellers (technical support, quotes dept, 1200+ suppliers, sourcing, extensive branch network, etc..). Represent thousands of suppliers and hundreds of thousands of products to a variety of customers. Interaction with (but not limited to) engineers, maintenance professionals, owners, and purchasing agents related to high dollar facilities management projects.

Cons

There are too many yes-men, robotic thinkers, and cubicle mentality managers which leads to high turnover of good employees. Lack of career development and recognition of hard work. Company is over-departmentalized and operate on their own agenda. Internal politics are dangerous and ruin company's reputation. Majority of tenured employees lack enthusiasm. Flavor of the month selling promotions. Upper management focuses on the wrong things, force change, give up on initiatives too quickly, and short-circuit many processes.

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Glassdoor has 5,273 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.