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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,972 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      79% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jun 11, 2010

      What working for Grainger will cost YOU.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher than average salary for customer service agents on average. Supportive and knowledgeable co-workers. Profit sharing.

      Cons

      The fact that you must have a "friend" in upper management to "grow" within the company - otherwise there is very little chance of moving up. The unrealistic goals set in place to determine what your annual raise will be (if granted at all). The newly hired pawns.. err.. I mean "managers" that are employeed to spy on ..err.. I mean "monitor" the employees under them. And ofcourse, that overwhelming feeling of being undervalued (just more icing on that industrial-sized cake!).

      3.0
      Jun 9, 2010

      solid company but career path is limited

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits very employee focused solid company

      Cons

      risk adverse-fear of lawsuits and litigation drives many policies lack of employee responsibilities-only hold managers accountable career path has too many gaps for gradual progression

      3.0
      Jun 8, 2010

      Depends on what district you work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good compensation compared to other similar jobs. Very good benefits package including medical/dental and a stout profit sharing program that increases with tenure (currently 5 or more years on the job gets you nearly 20% of your salary added to your retirement fund).

      Cons

      In my district, there is quite a bit of unfair treatment between management/employees. They play favorites in a way that is baffling when it comes to promotions or opportunities for a better position. You can easily be the best person for the job but if the manager has a "friend" who also wants the job, you don't stand a chance. I also don't feel that our senior leadership is steering the company in the right direction at this time. While things are looking good right now, I don't like what the near future might hold.

      Viewing 4924 - 4926 of 4,972 Reviews
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      Glassdoor has 5,273 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.