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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,972 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      5.0
      Aug 25, 2009

      Good experience -- great benefits -- sorry to leave

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome benefits, really took care of their people and the families. Great education and chance to learn new skills. Made smart investments where necessary.

      Cons

      Did not always have the most competent managers in place. Promoting within the company was inconsistent at times. Found executives to be panicking at times.

      4.0
      Aug 18, 2009

      The Grunt who did it all.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started out as a Warehouse Associate PT, starting at pretty good hourly wage for the area. The Branch Manager that hired me was probably the best manager I ever had, but he retired in my 2nd year in...too bad. I got promoted to a Customer Service Counter Associate, but I still felt like I was doing warehouse duties and stuck behind the showroom. I DID IT ALL...PHONES, COUNTER, WAREHOUSE, IMR, and OSS duties with the branch Account Managers. You get the opportunity to grow with the new duties learned in a short period of time. If you are like me, who can basically learn every position in the Branch, you will prosper....but it all depends on who you know.

      Cons

      I DID IT ALL, but was not promoted or compensated for it. I was told many times by management that I was invaluable to that particular Grainger branch. Like I said, it really depends on who you know. The 2nd branch manager I had didn't suit the particular branch for that area. We were a high volume branch with customer retention, but the BM seemed to push for more sales instead of customer satisfaction, not understanding that the frequent customers were the one who were bringing in the big bucks for the branch.

      3.0
      Aug 11, 2009

      SO SO...

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for the job. A lot of work to make a lot of money. Good benefits. Tough industry to sell in right now.

      Cons

      As like in most sales, you don't often get paid for a lot that you do. Management can be a bit harsh.

      Viewing 4948 - 4950 of 4,972 Reviews
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      Glassdoor has 5,273 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.