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      Grainger

      Engaged Employer

      Grainger reviews

      4.0

      80% would recommend to a friend

      (4,971 total reviews)
      avatar

      DG Macpherson

      87% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      Grainger has an employee rating of 4.0 out of 5 stars, based on 4,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grainger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      4.0
      May 27, 2009

      Great Part time job

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Part time work is the best for a college student. Very good starting wages for part time. Huge flexibility in terms of school scheduling. Off on weekends. Off by 6 PM at the latest. Paid holidays and 2 weeks vacation after 1 year of employment. Great learning experience in terms of warehouse operations, customer service,sales and computer skills (SAP) Hard to get fired if you do your job right and don't miss.

      Cons

      Cumbersome operational procedures. Lack of proper training. Repetitive work day in day out. Lack of excitement at work. Management can be uptight at times. Very very seldom will they pay overtime. You're PT anyway. When sales go down, hours can be cut and people can get laid off.

      2.0
      May 26, 2009

      Good to customers, but they don't care about sales representatives.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are a good distributor of industrial supplies. They have a good selection, value proposition, and good availability. The branch employees are very helpful, much better than retail employees.

      Cons

      If you work in sales, your territory can be switched or changed without you given the chance to provide input. They don't share their costs with the sales representatives, so you don't know the margins. Also, if you try to make suggestions to improve the company, you will likely be ignored.

      1.0
      Mar 17, 2009

      Research first

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the department, this is an excellent company. Great benefits, profit sharing, good opportunity for cross training and hands on experience

      Cons

      Interview a few employees before jumping into a role within a department that has grown up with the company. New comers are not readily accepted unless you start off as a yes man from the get go. There is a lot of back biting and not little credit given for a job well done. A VERY tough group in HQ!

      Viewing 4951 - 4953 of 4,971 Reviews
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      Glassdoor has 5,272 Grainger reviews submitted anonymously by Grainger employees. Read employee reviews and ratings on Glassdoor to decide if Grainger is right for you.